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How nuroulette Handles Your Personal Information

This page covers exactly what information we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our lobby — and what your rights are over that data.

Account data handled per state-eligible rulesPayPal, Venmo, Play+ transaction privacyYour right to access or delete your dataNo data sold to third-party advertisersContact us anytime with privacy questions
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nuroulette How nuroulette Handles Your Personal Information
PRIVACY CONTACT OPTIONS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to delete your account information, or flag a concern about how a transaction record was handled, contact us through any of the three channels below. We aim to acknowledge privacy-specific requests within one business day and resolve them within the timeframe required by the law of your eligible state.

Live Chat Start a chat session from your account dashboard. Choose 'Privacy & Data' from the topic menu so your message reaches the right team member immediately.
Email Support Send your data request or privacy question to our support address found in your account settings under 'Help & Contact'. Include the email tied to your account.
Account Settings Portal Log in, go to 'Account Settings', then 'Privacy Controls' to download your data file or submit a deletion request without contacting support directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

nuroulette applies security controls at each point where your data moves — from account creation through payment processing to session logging. The specifics below cover the four areas we hear about most: cookies, account security, data retention, and how you request changes to what we hold.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You control both through your browser's cookie settings; opting out does not lock your account.

Account Security Practices

Your password is stored as a salted hash — we cannot read it, only verify it. Sensitive account actions, including PayPal or Venmo withdrawal requests, trigger an email confirmation step before processing.

Data Retention Timeline

Identity and payment records are kept for the period required by the financial regulations of your eligible state. After that window closes, records are deleted from our active databases on a scheduled cycle.

Requesting Changes or Deletion

Submit a data access or deletion request through 'Privacy Controls' in your account settings or via our support email. State-law obligations may require us to retain certain transaction records even after a deletion request.

Common Questions About Your Data and Rights

These are the privacy questions we receive most often from account holders in eligible states. If yours is not listed here, live chat or email support can connect you with our privacy team directly.

We collect your name, date of birth, home address, and a copy of a government-issued ID to verify your identity, plus the email and phone number you use to log in.

No. Transaction confirmation data from PayPal and Venmo is used only to match your deposit to your account wallet. We do not share that data with third-party advertisers or data brokers.

Log into your account, go to 'Account Settings', then 'Privacy Controls', and select 'Download My Data'. You can also request it by emailing our support address listed in account settings.

Yes. Submit a deletion request through 'Privacy Controls' or via email. Note that state financial regulations may require us to keep certain transaction records for a defined period before full deletion.

We use session cookies for login continuity and analytics cookies for performance monitoring. You can disable non-essential cookies through your browser settings; your account access will not be affected.

No. Play+ deposits send a tokenized confirmation to us, not your full card number. The token is used only to match the transaction to your account and is not stored in a readable card format.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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